Darin Charles, MD

Patient Experience

What do Members Have to Say About Hometown Health?

Bobby N.

Dr Charles had been my physician for over ten years before the transition from Mansfield Methodist to Hometown Health. At the time, I wasn’t considering following Dr. Charles to Hometown Health and was therefore disappointed I would have to find a new doctor. That proved to be a real challenge so I reconsidered rejoining Dr Charles via Hometown Health. Previously, I had considered the monthly fee a duplicate expense since I had to maintain my other insurance coverages and out of pocket expenses to cover potential catastrophic events. However, it didn’t take long for me to realize the many advantages of a doctor-patient relationship as provided by Hometown Health. The personal attention and quick responses from the doctor himself, or from his astute practice coordinator and assistant, saved many frustrating and time consuming delays experienced at typical practices. I soon realized the monthly fee associated with participation in Hometown Health was almost always absorbed by cost savings provided by the program. You have INSURANCE when you need it to survive the consequences of a bureaucratic moving target of confusion. With Hometown Health one has total ASSURANCE that top shelf care will be administered in a personal and pleasant manner.

My situation is complicated and critical at times due to my health conditions. Hometown Health is My life choice.

Darin Charles